About Us
A Small Team With a Big Heart
We’re a family-run agency based in Gravesend, and the surrounding areas. Between us, we’ve got decades of experience, zero corporate baggage, and a serious passion for helping people move. You’ll always deal with someone who cares — no hand-offs or hidden departments. Our mission is simple: help people move with honesty, heart, and the best results.
Our Values
Truthful
At Town and City, truth isn’t a slogan - it’s how we operate. From valuation advice to feedback after viewings, we’re candid and unfiltered. Sellers trust us to tell it straight, even if it’s not always what they want to hear, because integrity matters.
Hardworking
We’re a hands-on, sleeves-rolled-up team with relentless energy. We continue to care past 5pm and don’t disappear once the sale is agreed. Whether we’re WhatsApp-ing viewing feedback or guiding landlords on tenant choices, we hustle for our clients every step of the way.
Friendly
There’s no corporate front here. We’re approachable, funny, and warm - the kind of people you enjoy working with. We build lasting relationships with our clients and treat them like friends, not transactions.
More About Us
We started Town & City to do things differently - no suits, no scripts, no corporate spin. Just honest advice, local knowledge, and a real focus on people. We believe estate agency works best when it’s personal, so we keep things simple, clear, and human from start to finish. Whether you're selling, buying, letting, or renting, you’ll always know who you're dealing with, and what’s happening next.
Here’s why people stick with us:
Straight-talking updates- Honest feedback, WhatsApp groups, and no sugar-coating
Smart, tailored advice- No overvaluing, no guesswork, just what works
Real relationships- We stay in touch long after the paperwork’s done
The People You’ll Actually Deal With
No faceless departments here. At Town & City, you’ll speak directly to the owners and our close-knit team - the same people who’ll value your home, show the viewings, chase solicitors, and keep things moving. We don’t hide behind titles or hand you off once you sign. We’re honest, hardworking, and genuinely care about doing a good job. And yes, we’re friendly too - the kind of people you can text, call, or pop in to see without it feeling like a chore.
Independent, straight-talking and local. We’re a small team offering honest advice, smart marketing, and a personal service that puts people first
Google Reviews
Michelle Swinerd
We bought our new home from Town & City, and if I ever moved again, I wouldn’t hesitate to sell through them. I have never met Deep from Town & City but dealt with him more than I did my own estate agent. He was fantastic. Regular updates, always at the end of the phone, constantly chasing things up making things happen, happy to take calls, answering my queries and basically just being absolutely amazing keeping me updated and I just cannot recommend him enough. Please don’t hesitate about using them, you absolutely will not regret it. Thank you Deep, for everything! X
Bill Pooley
My first time using Town & City Homes to sell my house after coming across them whilst looking at somewhere to buy. Once I spoke with the team about the property I was purchasing, I then decided to list the property I had for sale with them and within two weeks of the advert going live, I was ‘Sold STC’ and then exchanged and completed within 3 months of accepting an offer. Throughout the whole process of both buying and selling, I felt so at ease and the communication from the team has been exactly what you want and need during what can be a stressful situation. I will always use Town & City Homes for any sale I have in the future and hopefully purchase through them aswell. I can’t vouch for them enough and they would always be my recommendation to anyone else.
Rebecca Sutton
A great experience from the start. Nigel showed us around the house that we can now call ours and also showed the people who became our buyers, around our property. I really liked his informative, laid back approach with the viewings- spot on. Deep kept to his word from the start. He was confident that he would sell our house and secure us our dream house and we had faith that he would keep his word and he did. We were thrilled to be sold within a week. It’s great that Deep can be contactable out of office hours to answer queries and push things along when needed. We really appreciated everything that Town and City Homes helped us achieve.
Maria Dobson
We recently purchased our first home that was being sold by Town and City Homes. Nigel, Deep and Luke were always available to help us with any enquiries and were brilliant when I rang continuously with questions as I didn’t know the answer. Deep would often do way go his way to help us when he could. Highly recommend
Craig Robinson
Always used deep/Nigel at town and city homes, never use another agent, always sell my houses, once again....thanks to you all 👍
Ruth Phillips
We recently closed on the purchase of our dream home, and we owe our success to Deep and the incredible team at Town and City Homes. We are profoundly grateful for the unparalleled level of professionalism, genuine care, and exceptional leadership they demonstrated from start to finish. Every single member of the team went above and beyond to ensure that all details were handled proactively and efficiently. Even through the ups and downs of this stressful process. Their expertise and dedication gave us complete confidence throughout negotiations and closing. If you are looking for a real estate partner who has a deep personal commitment to their clients' happiness, we wholeheartedly recommend Deep and Town and City Homes. They truly made our dream a reality.
Chantal Lyddy
These Estate Agents have been phenomenal and I cannot recommend them enough. Deep was very professional and responsive, going above and beyond to help with the purchase of my property. I went through a difficult time with the solicitors and Deep was there constantly being supportive and helped get the sale through. I cannot thank him enough for his hard work and would recommend Town and City Homes to anyone.
Theresa Bevan
Town and City Homes are excellent. They are highly efficient and keep you informed through every step of the process. Deep went above and beyond for us. I cannot thank him enough for his help and diligence throughout the sale. I would definitely recommend them to anyone.
abbie field
Had a great experience buying our first home with Town and City Homes. Everyone we spoke to was always polite and willing to help. Thank you!!
Steve Clarke
Deep was fantastic, in fact he seemed to be the only person in chain that knew what was going on. Anything I asked of him, if he didn’t know the answer, he would get back to me the same day. I cannot thank him enough for his assistance in the move.